Terms of Sale
These Terms of Sale apply to purchases and subscriptions for Dear Cat People. We’re a small, early-stage mail club, and we want the experience to be clear and fair.
What you’re buying
Dear Cat People is a monthly mail club for cat people. Members join a $12/month subscription, billed monthly, that includes one envelope per month until canceled.
Each envelope typically includes a heartfelt Dear Cat People letter, cat-related artwork, and a reflective prompt. Your first envelope also includes an intro card from us. Contents vary from month to month.
Mailing schedule
Envelopes are mailed on or around the 30th of each month. Shipping timelines may vary depending on production, mailing conditions, and delivery location.
Sign-ups completed on or before the 25th of a month are charged at checkout and included in that month’s mailing. Sign-ups after the 25th are also charged at checkout and included in the following month’s mailing.
Subscription pricing and billing
Membership is $12/month. Your first month is charged at checkout, and your subscription then renews on the 25th day of each month. If you join after the 25th, your first renewal is the 25th of the month after your first mailing, so you are never charged twice for the same envelope.
We may offer a discounted annual membership in the future, and members will be notified if that becomes available.
Prices may change in the future, but any changes to your current subscription will be communicated before they take effect.
Cancellation
On the $12/month pricing option, you can cancel anytime before you are charged. After canceling, you will not be charged for future mailings.
To cancel or ask for help with your subscription, use the subscription management page, email us at contact@dearcatpeople.com, or use any subscription management link provided after checkout.
Refunds
If there is a problem with your order, please contact us and we’ll do our best to make it right. Because Dear Cat People is a small physical mail product prepared in limited batches, refunds may not be available once a mailing has been prepared or shipped.
Shipping
Dear Cat People currently ships to U.S. addresses only unless otherwise stated. Customers are responsible for providing an accurate shipping address at checkout.
If an envelope is returned or cannot be delivered because of an incorrect address, we may not be able to resend it without an additional shipping charge.
Product changes
Dear Cat People is still new, and we may adjust the format, contents, timing, or details of future mailings as we learn what members enjoy most.
Contact
Questions? Contact us at contact@dearcatpeople.com
Last updated: August 8, 2026